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Shipping Information

Baby-gates-direct.com provides shipping at no cost for all orders over $100.00 shipped by UPS or FedEx or FedEx ground service to the Continual USA only. Orders under $100 ground shipping in the lower 48 states is $9.99. Any item(s) to AK,HI or Canada will have those S+H fee's added to the invoice total. If any item is returned that baby-gates-direct.com provided no cost shipping, The shipping and handling charges will be you will be deducted from the credit due on your returned item (s). If you refuse, or do not accept a shipment, any cost required to return the package to baby-gates-direct.com will be at your expense along with the standard restocking fee.


Shipping

The map below shows approximate delivery time for UPS or FedEx ground shipments from the date we ship from our warehouse in Florida. Orders are Ground shipped and will ship within three business days of the date placed (if the products are in stock), please add this to your estimated delivery time. Delivery time is for Ground UPS or FedEx service and is based on business days and does not include the day your order was shipped or weekends. UPS or FedEx does not deliver packages on weekends. Baby-gates-direct.com does not guarantee UPS or FedEx deliveries. You may contact UPS or FedEx , or track your shipment from our website for delivery information once your package leaves our warehouse and has the tracking number assigned. All shipment and charges will show as OnLine SuperStore, LLP.

Missing or Stolen Packages: If UPS or FedEx delivered a package to your home or business and you do not have it, please call your local law enforcement and file a Police Report for the stolen products. Then fax your Police Report to OnLine SuperStore, LLP at 407-349-2523. We will then file a missing package claim with UPS or FedEx . Once UPS or FedEx completes the claim (under 10 days) we will re-ship your order. Please check with your friends and neighbors to see if they accepted or picked up your package before filing the police report. It is a crime to file a false Police Report and the Police tend to enforce that law to the letter.